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about us shipping & terms contact links opal info
    Opal
Rings
Pendants
Earrings
Bracelets/Bangles
Broaches
Solids
Fossils
Doublets
Rough
Triplets
Andamooka matrix
Andamooka rainbow matrix
Specimens
Shipping & Terms
Minimum purchase

A minimum purchase of $50.00AUD is required.

Shipping & Insurance

Shipping is free with purchases from $199.00AUD and over. A flat shipping fee of $20.00 for purchases up to $199.00 AUD will incur. At this time all shipping will be through Australia Post unless otherwise arranged at time of sale.

With the Insurance you receive coverage against loss, theft or damage of your mail, proof of posting, secure handling and a signature on delivery to Countries Australia post insures.

Packing

All purchases are packed with utmost care and security to arrive safely to you.

Returns and Exchange and Guarantee

Please choose carefully when purchasing as refunds and exchanges will not be provided unless the product is faulty, or significantly different to those shown or described to you. If you believe the item is faulty, I may need to access the item to determine whether or not you are entitled to a exchange, refund or repair. I will work with you to provide a satisfactory solution for you, when you are happy I am happy!

Import Duties and Taxes

You may be subject to import duties and taxes. Customs policies vary widely from country to country and we have no control over these charges, I cannot predict what they may be. When in doubt, please contact your local customs office for further information. All additional charges for customs clearance are the responsibility of the customer.

Privacy Policy

I do not share my customer list with any one. The information asked helps to process your order as quickly as possible. By providing your billing/shipping address, phone number and email address you give me permission to communicate with you in regards to any important information about your order. I will communicate with you via email, letter or telephone. Credit card payments are made through Paypal which is a very secure payment gateway and is used by millions of people world wide.

From pay pal site www.paypal.com

Protect against fraud.

An industry leader in fraud prevention and risk management, PayPal has one of the lowest loss rates in the online retail industry.

We actively fight chargebacks.

PayPal protects the privacy of your data - and your customers' data.

Learn how we fight fraud and manage risk.

Payment

Acceptable methods of payment include:

Pay Pal (visa, mastercard, bank account and debit account)

Direct Deposit (please provide order number)

Money Order (please provide order number)

Please email Michelle at: info@michellesopals.com for any other enquiries.
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